返金ポリシー

We offer a 30-day return policy.

You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To start a return, please contact us at:
📧 infor@goalhaven.com.au

If your return is accepted, we will provide instructions on how and where to send your package.
Please note that return shipping costs are the responsibility of the customer.

Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon arrival.
If your item is defective, damaged, or incorrect, contact us within 48 hours with photos so we can resolve the issue.

---

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.